Terms of Service
1. Your Relationship With Us
These Terms of Service ("Terms") govern the relationship between you ("User", "you", or "your") and Plotline, its parent entities, subsidiaries, and affiliates ("Plotline", "Company", "we", "us", or "our"), and set forth the legally binding terms and conditions for your access to and use of the Plotline mobile applications, web platforms, APIs, software, servers, and related services (collectively, the "Services").
Our Services are provided for personal, non-commercial entertainment and reading organization and community interaction. These Terms include and incorporate by reference our Privacy Policy and any additional operating rules or policies published by Plotline.
2. Accepting the Terms & Eligibility
By downloading, installing, accessing, creating an account on, or otherwise using the Services, you represent, warrant, and agree that:
- You are at least 13 years of age (or the minimum legal age required to consent to digital services in your jurisdiction);
- If you are between the ages of 13 and 18, you possess the legal consent and supervision of a parent or guardian who agrees to be bound by these Terms;
- You have the full power, capacity, and legal authority to enter into a binding legal contract with Plotline; and
- You have not been previously suspended, banned, or terminated from Plotline for violation of our policies or applicable law.
If you access or use the Services on behalf of a company, organization, or other legal entity, you represent and warrant that you are authorized to bind that entity to these Terms.
3. Changes to the Terms
Plotline reserves the right, in its sole discretion, to modify, amend, or replace these Terms at any time. When material amendments occur, we will provide reasonable notification, such as by updating the "Last Modified" date at the top of this document, displaying an in-app notice, or sending an electronic communication to your registered email address.
Your continued access to or use of the Services after the effective date of any revised Terms constitutes your irrevocable acceptance of the modified Terms. If you do not agree to the updated Terms, you must immediately cease all access and delete your account.
4. User Accounts & Security Responsibility
To access certain features of the Services, including synchronized media watchlists, reading logs, clubs, and tier lists, you must register for a user account. You agree to provide accurate, current, and complete information during registration and to promptly update such information to maintain its accuracy.
Account Credentials: You are solely and exclusively responsible for safeguarding the confidentiality of your login credentials, passwords, and authentication tokens. You agree not to disclose your password to any third party. You accept full legal and financial responsibility for all activities, data modifications, submissions, club actions, and transactions occurring under your account.
Security Breaches: You must immediately notify Plotline at support@plotline.app of any unauthorized access, account takeover, or suspected security breach. Plotline shall not be liable for any losses or damages arising from your failure to maintain the confidentiality of your credentials.
5. Subscriptions, Paid Tiers & Billing Terms
Plotline may offer free service tiers as well as optional paid subscription tiers (e.g., "Plus", "Pro", or specific premium club enhancements) that grant access to enhanced tracking tools, unlimited shelf capacities, advanced analytics, custom tier lists, and exclusive badges.
5.1 Recurring Billing & Auto-Renewal
Paid Subscriptions are billed in advance on a recurring periodic cycle (such as monthly or annually) based on your selection at checkout. YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE CONCLUSION OF EACH BILLING PERIOD AT THE THEN-CURRENT RATE UNLESS CANCELLED PRIOR TO THE RENEWAL DATE. You authorize Plotline and its third-party billing processors to charge your designated payment method for all applicable subscription fees and taxes.
5.2 Payment Processors
Payments for mobile in-app subscriptions are processed directly through the Apple App Store or Google Play Store and are subject to their respective terms of service and billing rules. Plotline does not directly receive, collect, or store complete credit card numbers or financial account details.
5.3 Cancellation & Non-Refundable Policy
You may cancel your subscription at any time via your Apple ID Subscriptions or Google Play Subscriptions account settings. Upon cancellation, your subscription will remain active until the conclusion of the paid billing cycle, after which premium features will revert to the standard tier.
ALL PAYMENTS AND IN-APP PURCHASES ARE FINAL AND NON-REFUNDABLE TO THE MAXIMUM EXTENT PERMITTED BY LAW. Plotline does not provide prorated refunds, credits, or fee adjustments for partially used subscription periods or unutilized features.
5.4 Price & Feature Modifications
Plotline reserves the right to modify subscription pricing, tier structures, and included capabilities at its sole discretion. Any price changes will take effect in the billing cycle following reasonable advance notice provided to you.
5.5 Plan Downgrades, Expirations & Preserved Data
If your paid subscription expires, is cancelled, or is downgraded to the free tier, your previously created custom lists, logged library records, ratings, reviews, and private clubs are preserved and will not be deleted. However, access to lists or private clubs in excess of the free tier caps will automatically enter a read-only or inactive status in accordance with our system limits until you reactivate your subscription or choose which items to keep active.
6. License & Permitted Use
Subject to your strict compliance with these Terms, Plotline grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the Plotline application on authorized mobile devices solely for your private, non-commercial use.
You agree that you will not, directly or indirectly:
- Copy, modify, adapt, translate, disassemble, decompile, reverse engineer, or create derivative works of any portion of the Services or underlying source code;
- Circumvent, disable, or tamper with security-related features, authentication mechanisms, or digital rights management protocols;
- Use automated bots, spiders, scrapers, crawlers, or extraction tools to harvest data, ratings, reviews, discussions, or content from the Services;
- Use, ingest, aggregate, or extract any content, metadata, user ratings, or discussion text from the Services for the purpose of training, fine-tuning, developing, or validating any machine learning model, artificial intelligence algorithm, or large language model (LLM) without Plotline's express prior written consent;
- Rent, lease, lend, sell, sublicense, assign, distribute, or commercially exploit the Services; or
- Interfere with, overburden, or disrupt the integrity or performance of Plotline's servers, network infrastructure, or database clusters.
7. User Content & Upload Warranties
The Services enable users to post notes, reviews, ratings, shelf categories, tier rankings, discussion posts, comment threads, club messages, profile avatars, user photos, uploaded graphics, and custom rating emoji stickers (collectively, "User Content").
Ownership & License: You retain ownership of your original User Content. By submitting or uploading User Content to Plotline, you grant Plotline a worldwide, perpetual, royalty-free, non-exclusive, sublicensable, and transferable license to host, store, display, cache, reproduce, transcode, and distribute such content solely as necessary to operate, host, moderate, improve, and provide the Services across all supported platforms.
User Representation & Warranty on Uploads: You represent, warrant, and covenant that: (a) you own or possess all necessary intellectual property rights, licenses, consents, trademark clearances, and permissions to upload, display, and publish any avatar, profile picture, graphic, club banner, or custom rating emoji uploaded to your account; (b) your User Content does not and will not infringe, misappropriate, or violate any third party's copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other proprietary right; and (c) your User Content complies with all applicable laws and these Terms.
Upload Liability Disclaimer: You acknowledge and agree that Plotline is a passive hosting conduit for user-uploaded media. You assume sole legal and financial responsibility for all media files, images, and custom assets uploaded through your account.
8. Discussions, Club Communications & User Interactions
Plotline provides community discussion forums, media comment threads, private and public club spaces, and collaborative turn-based picking features designed for film, television, and literary appreciation.
8.1 Prohibited Conduct & Zero Tolerance for Abuse
You agree that you will not engage in, facilitate, encourage, or post any content involving:
- Verbal abuse, harassment, threats of physical harm, bullying, cyberstalking, intimidation, or hate speech targeting any individual or protected group;
- Defamatory, libelous, fraudulent, malicious, or knowingly false statements;
- Doxxing, disclosing non-public personal information, private phone numbers, physical addresses, or financial details of any person without authorization;
- Sexually explicit, pornographic, non-consensual intimate imagery, or exploitative content;
- Impersonating any person, celebrity, brand, Plotline team member, or other user; or
- Unsolicited commercial advertising, affiliate spam, pyramid schemes, or bot-generated promotion.
8.2 Section 230 Interactive Computer Service Immunity
To the fullest extent permitted by law, you acknowledge and agree that Plotline is an "interactive computer service" provider as defined under Section 230 of the Communications Decency Act (47 U.S.C. § 230) and comparable international laws. Plotline does not author, originate, verify, endorse, or adopt any user-generated comments, discussion threads, reviews, or club messages. Under no circumstances shall Plotline, its founders, officers, directors, or employees be liable as the publisher or speaker of any user-generated statements, opinions, verbal abuse, defamatory comments, or tortious conduct committed by third-party users of the Services.
8.3 Complete Release of User-to-User Disputes
If you have a dispute, argument, disagreement, or claim with or against one or more users of the Services (including disputes arising from club administration, turn order picks, discussion arguments, or offensive remarks), you agree to resolve such dispute directly with that user. YOU HEREBY EXPRESSLY AND IRREVOCABLY RELEASE PLOTLINE, ITS PARENT ENTITIES, SUBSIDIARIES, OFFICERS, FOUNDERS, EMPLOYEES, AGENTS, AND SUCCESSORS FROM ANY AND ALL CLAIMS, DEMANDS, LIABILITIES, LOSSES, AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH DISPUTES BETWEEN USERS.
If you are a California resident, you waive California Civil Code Section 1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."
8.4 Good Samaritan Moderation Discretion
In accordance with 47 U.S.C. § 230(c)(2), Plotline reserves the absolute right and discretion (but assumes no affirmative legal duty or obligation) to monitor, review, flag, filter, redact, edit, refuse to post, or remove any User Content, or to suspend, restrict, or permanently terminate user accounts or club privileges at any time, with or without notice, for any conduct that Plotline considers objectionable, abusive, unlawful, or contrary to the spirit of the community. Plotline’s decision to moderate or not moderate any particular piece of content shall not create any ongoing duty or liability.
8.5 Spoilers & Plot Details
While users are encouraged to mark reviews and discussion comments containing major narrative revelations with spoiler warnings, Plotline cannot guarantee that you will not encounter unmarked spoilers. Plotline disclaims all liability for emotional distress, disappointment, or diminished enjoyment resulting from exposure to spoilers or unverified plot discussions.
9. Copyright, DMCA Takedown & Repeat Infringer Policy
Plotline respects the intellectual property rights of creators and complies with the Digital Millennium Copyright Act of 1998 ("DMCA"), 17 U.S.C. § 512, and applicable international copyright statutes. We maintain a strict notice-and-takedown procedure for copyright owners whose protected works appear on our platform without authorization.
9.1 Submitting a DMCA Takedown Notice
If you are a copyright owner, or an agent authorized to act on behalf of one, and you believe in good faith that any content, avatar, custom emoji sticker, club banner, or media hosted on the Services infringes your copyright, you may submit a formal DMCA Notification of Claimed Infringement to our Designated Copyright Agent containing the following six (6) statutory elements:
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- Identification of the copyrighted work claimed to have been infringed (or, if multiple works at a single site are covered, a representative list of such works);
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity, including sufficient detail for Plotline to locate the material (e.g., exact URL, username, club ID, or description of the specific custom emoji);
- Information reasonably sufficient to permit Plotline to contact you, including your legal name, physical mailing address, telephone number, and email address;
- A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
- A statement, made under penalty of perjury, that the information in the notification is accurate, and that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Designated DMCA Copyright Agent:
Plotline Copyright Compliance
Email: support@plotline.app (Subject: "DMCA Takedown Notice")
Attn: DMCA Takedown Department
9.2 Counter-Notification Procedure
If you believe that your content, avatar, or custom emoji was removed or disabled as a result of mistake or misidentification, you may submit a written Counter-Notification to our Designated Copyright Agent containing:
- Your physical or electronic signature;
- Identification of the material that has been removed or to which access has been disabled, and the location where the material appeared before removal;
- A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification;
- Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if outside the U.S., any judicial district in which Plotline may be found); and
- A statement that you will accept service of process from the person who provided the original takedown notice or an agent of such person.
Upon receipt of a valid counter-notification, Plotline will promptly provide the complaining party with a copy. Unless the copyright owner files a court action seeking a restraining order within ten (10) business days, Plotline may restore the removed material in accordance with 17 U.S.C. § 512(g).
9.3 Repeat Infringer Policy
In accordance with Section 512(i)(1)(A) of the DMCA, Plotline has adopted and reasonably enforces a policy that provides for the termination, in appropriate circumstances, of user accounts, memberships, and subscription access for users who are determined to be repeat copyright infringers. Plotline also reserves the right to terminate or restrict accounts upon the receipt of a single credible infringement notice, in its sole discretion.
10. Third-Party Metadata, External Links & Affiliate Disclosures
Plotline retrieves entertainment metadata (including movie, TV show, and book titles, synopses, episode guides, cover artwork, and author information) from third-party open databases, including The Movie Database (TMDB) and OpenLibrary. Plotline does not own, author, or guarantee the accuracy, completeness, or timeliness of third-party metadata.
10.1 External Links & Third-Party Retailers
The Services may contain links to third-party platforms, digital retailers, streaming services, movie ticket vendors, or book merchants (e.g., Apple TV+, Prime Video, Netflix, Amazon, Audible, Barnes & Noble, Bookshop.org, Fandango). Plotline exercises no control over, and assumes zero liability for, the products, pricing, billing, terms, or privacy practices of any third-party websites or external services. Any purchase, rental, subscription, or transaction you conduct on a third-party platform is solely between you and the respective third-party merchant.
10.2 FTC Affiliate Marketing & Referral Disclosure
In compliance with the Federal Trade Commission (FTC) Guides Concerning the Use of Endorsements and Testimonials in Advertising and international commercial disclosure standards, please be advised that certain outbound links provided within Plotline may constitute affiliate or referral links. Plotline may receive financial compensation, commissions, or referral fees when you click on certain external links or complete purchases of media titles, streaming subscriptions, books, tickets, or products through partner platforms. Such commercial arrangements are earned at no additional cost to you and do not affect the cataloging of media records.
11. Exclusion of Warranties ("AS IS" & "AS AVAILABLE")
PLOTLINE, ITS FOUNDERS, OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER STATUTORY, EXPRESS, IMPLIED, OR OTHERWISE, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, NON-INFRINGEMENT, SYSTEM INTEGRATION, QUIET ENJOYMENT, AND FREEDOM FROM COMPUTER VIRUSES OR MALICIOUS COMPONENTS.
WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT OR REPRESENT THAT: (A) THE SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS; (B) THE SERVICES WILL OPERATE UNINTERRUPTED, TIMELY, SECURE, ACCURATE, OR ERROR-FREE; (C) ANY DEFECTS IN SOFTWARE OR SERVER SYSTEMS WILL BE CORRECTED; OR (D) DATA STORED WITHIN THE SERVICES WILL ALWAYS BE PRESERVED OR FREE FROM LOSS, CORRUPTION, OR DISCLOSURE.
12. Complete Elimination & Limitation of Liability
You expressly understand, acknowledge, and agree that to the maximum extent permitted by applicable law:
12.2 EXCLUSION OF CONSEQUENTIAL & INDIRECT DAMAGES: UNDER NO CIRCUMSTANCES SHALL PLOTLINE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF REPUTATION OR GOODWILL, BUSINESS INTERRUPTION, OR COSTS OF SUBSTITUTE GOODS OR SERVICES, REGARDLESS OF THE LEGAL THEORY (WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTE, OR OTHERWISE), EVEN IF PLOTLINE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
12.3 STRICT AGGREGATE LIABILITY CAP: IN ALL EVENTS, PLOTLINE'S MAXIMUM TOTAL AGGREGATE LIABILITY ARISING OUT OF, RELATING TO, OR IN CONNECTION WITH THESE TERMS, THE SERVICES, OR YOUR USE OF OR INABILITY TO USE THE SERVICES SHALL BE STRICTLY LIMITED TO THE GREATER OF: (A) THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO PLOTLINE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) FIFTY UNITED STATES DOLLARS ($50.00 USD).
13. Indemnification & Hold Harmless
You agree to defend, indemnify, and hold harmless Plotline, its parent companies, subsidiaries, affiliates, and each of their respective officers, directors, founders, employees, contractors, agents, and licensors from and against any and all claims, actions, suits, demands, damages, liabilities, losses, judgments, penalties, settlements, costs, and expenses (including reasonable attorneys' fees and legal expenses) arising out of or related to:
- Your access to, use of, or inability to use the Services;
- Your User Content, notes, reviews, messages, or club interactions;
- Your breach or violation of these Terms, our Privacy Policy, or applicable laws or regulations; or
- Your infringement, misappropriation, or violation of any intellectual property, privacy, or other rights of any third party.
14. Mandatory Arbitration & Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
14.1 Informal Dispute Resolution: Prior to filing any formal legal claim, you and Plotline agree to attempt to resolve any dispute, controversy, or claim in good faith. You must send a written notice of dispute detailing the factual basis of the claim and the requested relief to support@plotline.app. Both parties agree to engage in informal negotiations for a minimum of sixty (60) days following receipt before initiating formal proceedings.
14.3 CLASS ACTION WAIVER: YOU AND PLOTLINE EXPRESSLY AGREE THAT ALL CLAIMS MUST BE BROUGHT SOLELY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS REPRESENTATIVE, OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING. THE ARBITRATOR HAS NO AUTHORITY TO CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.
15. App Store Supplemental Terms
If you download or access the application via the Apple App Store or Google Play Store, you acknowledge and agree that:
- These Terms are solely between you and Plotline, and not with Apple Inc. ("Apple") or Google LLC ("Google");
- Apple and Google have no responsibility whatsoever for providing maintenance, hosting, or support services for Plotline;
- Apple and Google are not responsible for investigating, defending, settling, or discharging any claims relating to product liability, consumer protection, or intellectual property infringement; and
- Apple and Google (and their subsidiaries) are third-party beneficiaries of these Terms, and upon your acceptance, will have the right to enforce these Terms against you.
16. General Legal Provisions
Governing Law: These Terms and any dispute arising hereunder shall be governed by, construed, and enforced in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.
Severability: If any provision of these Terms is held by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be severed or modified to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
Entire Agreement: These Terms, together with our Privacy Policy, constitute the complete, entire, and exclusive legal agreement between you and Plotline regarding your use of the Services, superseding all prior oral or written agreements, representations, or understandings.
Limitation of Time to File Claims: TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY CAUSE OF ACTION OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CLAIM IS PERMANENTLY BARRED.
17. Contact Information
For questions, formal notices, or legal inquiries regarding these Terms of Service, please contact us at:
Plotline
Email: support@plotline.app